TMH becomes first healthcare system in North Florida to provide patients with interactive mobile maps and access to medical services via their smartphones.
Tallahassee, Fla. (April 3, 2019) – Tallahassee Memorial HealthCare (TMH) has selected Atlanta-based Gozio Health to develop a robust mobile wayfinding platform for patients and visitors. The experiential wayfinding app will provide users with interactive maps and step-by-step navigation to doctor’s offices, cafeterias, pharmacies, nearby restrooms, parking decks and other points of interest within the TMH health system.
“Serving a 17-county region in North Florida and South Georgia, TMH chose mobile wayfinding to improve the overall patient experience of our extensive network and guide patients directly to their point of care,” said Stephanie Derzypolski, Vice President/Chief Communications Officer at Tallahassee Memorial HealthCare.
TMH patients will have physician directories at their fingertips and the ability to customize their app by creating favorites. TMH plans to expand app features such as appointment scheduling, emergency department and urgent care wait times, and access to medical records, to help with all their medical care needs.
“As we continue to expand Gozio’s services to hospitals across the country, we are pleased to partner with Tallahassee Memorial HealthCare, the first healthcare system in North Florida to adopt experiential mobile wayfinding,” remarked Joshua Titus, CEO and Founder Gozio Health.
“Gozio’s partnership with TMH will assist them with providing patient and family-centered, quality healthcare to the communities that they serve.”
TMH’s wayfinding platform will provide turn-by-turn directions from home to the closest parking spot and on to patients’ point of care and include Tallahassee Memorial Hospital, Tallahassee Memorial Hospital’s Women’s Pavilion, three off-site clinic/urgent care offices, and three parking decks.
Gozio Health transforms indoor navigation and significantly improves patient experience with an experiential wayfinding platform specifically designed for hospitals and healthcare systems. Gozio’s feature-rich, mobile platform revolutionizes patient engagement and not only puts patients and visitors on the best path to their destination, it gives the provider organization an important pathway to the patient. Gozio’s platform optimizes the patient journey beyond wayfinding with API integrations of EHR, urgent care and emergency department wait times, Save My Spot scheduling for urgent care, virtual visits, and more. In addition to numerous industry awards, the wayfinding solution from Gozio has earned the exclusive endorsement of the American Hospital Association. For more information, visit www.goziohealth.com or find Gozio Health on Twitter and LinkedIn.