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TECHNOLOGY

Maximum engagement. Minimum lift.

Get a location-aware mobile platform that attracts users and keeps them coming back with virtually no IT resources.

Two out of three CIOs rank the importance of mobile to their overall digital strategy as a “4” or “5” on a 5-point scale, but admit they struggle to operationalize it successfully.

Gozio was founded by engineers with deep expertise in consumer applications, who saw a need for true consumer-centric solutions in healthcare. Over 300M mobile interactions later, we’ve proven how care access and engagement increase when the consumer is at the heart of the technology.

For you

And your patients

““There’s wayfinding, as well as telehealth appointments, scheduling, a bilingual English and Spanish option, and a patient portal where patients can login and find lab information.”

Michael Saad
Senior VP, Chief Information Officer
UTMC

Gozio’s Digital Front Door User Experience

Here are the most common questions CIOs ask us about Gozio:
What do you need from the health system’s IT team?

The lift for your internal IT team is minimal. We need access for integrations, and we may need someone to do the walk through with us before we install the beacons and begin mapping.

How long does implementation take?

Implementation time is typically 1-3 months. Organization size and complexity as well as integrations can affect the timeline.

How long does the EHR integration take?


The technical work takes very little time with most integrations completed in less than a month.

Does Gozio really do all the support and maintenance on the platform and wayfinding infrastructure?


Yes.  Once the platform is deployed, Gozio actively monitors and maintains all hardware and software to ensure peak performance. Our administrators and support staff are notified via monitoring tools and take action to resolve any issues. No support is needed from your internal IT staff.

What is the uptime availability of the Gozio platform?


Gozio mobile application users connect with AWS via their smartphone's broadband connection. Gozio content management portal requires normal internet connectivity for web applications. AWS services under use achieve greater than 99.99% uptime. Gozio targets at least 99.5% uptime for all services.

How many users can you support on the platform?

Gozio’s platform is scalable to approximately 10M mobile application users. As growth approaches that limit, we will evaluate scalability issues and expand our offering.

Have another question?
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See Gozio in action: