Resources

Where Is the ROI In Your Digital Front Door White Papers
Where Is the ROI in Your Digital Front Door?

5 Areas of Cost Savings and Increased Revenue.

SHSMD-2023_Gozio_Report_FINAL-NEW White Papers
Finding the ROI in Patient Engagement: Get the SHSMD Executive Dialog

Download the recap of an executive dialog that took place at SHSMD 2023 around finding the ROI in patient engagement programs.

Real data. Real stories. Real success with Gozio White Papers
Real data. Real stories. Real success with Gozio

Get the guide that highlights the recognition, awards, and accolades that Gozio and its clients have been given for mobile apps, digital front door, and patient experience.

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Well-Known CIO Aaron Miri Talks about the Baptist Access App

In a recent panel hosted by HealthSystemCIO award-winning CIO Aaron Miri talked about how their Baptist Access mobile app lets them truly meet patients where they are to deliver a more engaging and personal experience.

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Strategies for Moving Towards a Uniform Digital Front Door Panel

In this panel webinar, hosted by HealthSystemCIO, award-winning CIOs, Aaron Miri and Michael Saad share insights into the challenges and benefits of a unified digital front door and the role mobile plays.

Technological Complexity Is Impacting Patients: What Can You Do about It? Infographics
Technological Complexity Is Impacting Patients: What Can You Do about It?

Discover how complex tech stacks in healthcare impact patient experience and what can be done to address this challenge in this infographic.

Charting a Path to Optimizing Digital Patient Engagement White Papers
Charting a Path to Optimizing Digital Patient Engagement

Download this new survey from Gozio Health to get insights on patient engagement trends. Discover what tools and features patients want as well as how they want to access them.

Digital Health Most Wired Patient Engagement Trend Report 2023 White Papers
Digital Health Most Wired Patient Engagement Trend Report 2023

Health Systems Share the State of Their Patient Engagement Efforts.

Patient Engagement Ecosystem 2023 White Papers
KLAS Research Patient Engagement Ecosystem Report 2023

Download the KLAS Research Patient Engagement Ecosystem Report 2023 today to get the latest insights on vendor capabilities.

Wayfinding in Healthcare White Papers
A Comprehensive Guide to Wayfinding in Healthcare

All the Most Common Questions Answered.

Testing Hospital Wayfinding Onsite is Key White Papers
Testing Hospital Wayfinding Onsite is Key

Get the most comprehensive guide to testing wayfinding onsite now with 30 tips to make sure it really works.

Personalized Experiences in Healthcare White Papers
Healthcare IT leaders Weigh in on Use Cases for Personalization

Download this report from a recent focus group of healthcare CIOs on personalized experiences on mobile for patients and staff.

Gozio's Mobile Patient Experience Videos
Gozio's Mobile Patient Experience

See the Gozio mobile patient engagement platform in action.

Watch the video Gozio explainer Videos
Gozio Drives Mobile Engagement

Gozio has cracked the code for getting users to engage with healthcare via mobile.

UTMC Improves Patient Experience with Gozio Videos
UTMC Improves Patient Experience with Gozio

Award-winning CIO, Michael Saad, of University of Tennessee Medical Center shares his experience choosing and implementing the Gozio mobile engagement platform.

WakeMed's Mobile Platform Creates Better Patient Experience Videos
WakeMed's Mobile Platform Creates Better Patient Experience

WakeMed Health & Hospitals leader talks about creating "an easy button" for patients with Gozio's mobile platform.

Gozio mobile health White Papers
What Role Does Mobile Play in Healthcare's Digital Strategy

Download this report to get unfiltered insights on digital strategy from CIOs who completed a short survey or attended a focus group.

Digital Health Most Wired Patient Engagement Trend Report White Papers
Digital Health Most Wired Patient Engagement Trend Report

Get the only report that highlights trends emerging from the 2022 Digital Health Most Wired Patient Engagement category.

Frictionless Engagement White Papers
Achieving frictionless mobile patient engagement: What will set your health system apart

Download this ebook from Modern Healthcare and Gozio and learn how to be successful with mobile patient engagement using an 80/20 approach.

Insights-from-a-CIO-Focus-Group White Papers
5 Ways the CIO Role Is Changing

Download this short summary of a CIO focus group on how the CIO role is changing and its impact on the growth of digital health.

Taking Your Healthcare Mobile Strategy to the Next Level Infographics
Taking Your Healthcare Mobile Strategy to the Next Level

Here's what healthcare executives are saying about why mobile matters, what works, what doesn't, and how to get the most from your hospital mobile app.

Tips to Engage Your Community In Your Digital Strategy White Papers
Tips to Engage Your Community In Your Digital Strategy

Download this report from the 2022 SHSMD Connections annual conference for the key findings on ways to engage your community in your digital strategy.

utmc Case Studies
How UTMC Leverages Mobile to Deliver a Complete Patient Experience

UTMC wanted a robust mobile application to deliver the best in care services and support while reducing or eliminating friction points in the patient journey.

Gozio Health Recognized in 2022 KLAS Emerging Solutions Top 20 Report White Papers
Gozio Health Recognized in 2022 KLAS Emerging Solutions Top 20 Report

How can executives identify which solutions can really help solve their biggest problems?

Redefining the Digital Front Door for a Frictionless Healthcare Experience White Papers
Redefining the Digital Front Door for a Frictionless Healthcare Experience

Get this report that sums up 7 ways  healthcare executives are defining and delivering healthcare's digital front door.

Baptist Health Case Study Case Studies
How Baptist Access Brings the Health Center to the Patient Before, During and After Their Visit

Baptist Health needed to empower its patients by giving them more opportunities to directly interact with the Baptist Health network.

KLAS Research Emerging Technology Spotlight White Papers
KLAS Research Emerging Technology Spotlight Gozio Health 2021

KLAS Research interviewed Gozio Health customers to gather insights into the mobile platform and the impact it has for healthcare facilities and their patients.

UNC Health App Increases Patient Engagement Case Studies
UNC Health App Increases Patient Engagement Through WELL Health® and Gozio Partnership

A renowned health system synergizes two leading healthcare technologies to create a connected experience for patients resulting in a 443% increase in mobile app downloads.

Secrets to Achieving High Adoption for Mobile Patient Engagement White Papers
Secrets to Achieving High Adoption for Mobile Patient Engagement

Download this report to find out what nearly 275 healthcare executives think about the state of mobile experience in healthcare.

Gozio Creating Digital Experience White Papers
How Marketing Can Take the Lead in Digital Patient Experience

Get highlights from a discussion at the 2021 SHSMD Connections annual conference where healthcare marketing and strategy leaders discussed how marketing can drive successful  patient engagement efforts.

Elevate the Patient Experience White Papers
Elevate the Patient Experience: Three Steps to Drive Success

Download this guide to get three steps, with brief case studies, to use a mobile first approach that engages patients and supports business goals without taxing tight IT resources.

Lost Patients ROI Calculator Calculators
Lost Patients ROI Calculator

When patients get lost, they turn to your staff, and it is costing you. About 30% to 40% of visitors ask for directions from staff. The average disruption is three minutes—more if staff walk them to their locations.

WakeMed Case Study Case Studies
The Power of Digital Innovation

All-access mobile health platform gives WakeMed Health & Hospitals a powerful tool for creating a seamless patient experience that boosts loyalty.

Referral Leakage Calculator Calculators
Referral Leakage Calculator

One-third of patients are referred to specialists each year. Eighty-seven percent of healthcare leaders say that referral leakage, or loss of those patients outside the hospital network, is a major issue for them—costing them 10-20% of total revenue each year.

Navigating Shifts Between In-Person and Virtual Care White Papers
Navigating Shifts Between In-Person and Virtual Care

Download this AHA Executive Insights report to find out how your peers are managing patient communications and experience.

UHS Case Study Case Studies
Beyond Wayfinding

Gozio Health helps University Health expand mobile vaccine strategy during pandemic—and dramatically increase use rates.

Real-Time Mobile Management White Papers
AHA Executive Dialogue | Real-Time Mobile Management

Don't miss this chance to explore what's next as healthcare organizations leverage mobile platforms to support a new normal.

Gozio User Experience Videos
Gozio’s Digital Front Door User Experience
Real Time Engagement White Papers
New Normal Demands Real Time Engagement

Discover the functionality that all mobile platforms must have.

Piedmont New Dashboard Case Studies
Piedmont Healthcare’s Proven Success with a Mobile Wayfinding Platform

Two years of improved patient engagement and access to care with PiedmontNow from Piedmont Healthcare.

Introducing the WakeMed All Access App Videos
Introducing the WakeMed All Access App
rfp_guide White Papers
AHA’s Guide to Developing a Mobile Wayfinding RFP

Use the AHA's guide to developing a mobile healthcare wayfinding RFP to start your organization along the path to thinking critically about what you really need and how to get it.

Why_Wayfinding_Is_Now_Must_Have_Patient_Engagement White Papers
Why Wayfinding Is Now a ‘Must Have’ for Patient Engagement

Read this AHA white paper now for the proof that mobile wayfinding has changed from a nice-to-have to an essential offering in a truly patient-centric approach to healthcare.

Metrics in Wayfinding White Papers
Discover the Power of Patient Experience Metrics in Wayfinding

Learn how Gozio’s mobile wayfinding delivers comprehensive patient experience metrics that can improve experience.

The Gozio Wayfinding Experience Videos
The Gozio Wayfinding Experience
Piedmont Gozio Testimonial Videos
Piedmont Healthcare: Enhancing the Patient Experience
piedmont hospital Case Studies
Simple Steps to Ensure a Successful Mobile Strategy

Piedmont Healthcare developed a mobile strategy that set out to capitalize on the growing reliance on smartphones for retrieving online information and directions.

LFMC Adopting Mobile Wayfinding Case Studies
Adopting Mobile Wayfinding to Provide Exceptional Patient Experience

An exceptional mobile wayfinding user experience is a direct reflection of the clinical excellence patients can expect and the quality of care they will receive at your hospital.

4 Advantages of Mobile Navigation in Enhancing Patient Experience Infographics
4 Advantages of Mobile Navigation in Enhancing Patient Experience

With three-quarters of adults owning smartphones, it’s essential for hospitals to have a mobile strategy. Patients expect it.

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