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Resources

Testing Hospital Wayfinding Onsite is Key
Testing Hospital Wayfinding Onsite is Key

Get the most comprehensive guide to testing wayfinding onsite now with 30 tips to make sure it really works.

KLAS Research Patient Engagement Ecosystem Report 2023
KLAS Research Patient Engagement Ecosystem Report 2023

Download the KLAS Research Patient Engagement Ecosystem Report 2023 today to get the latest insights on vendor capabilities.

Personalized Experiences in Healthcare
Healthcare IT leaders Weigh in on Use Cases for Personalization

Download this report from a recent focus group of healthcare CIOs on personalized experiences on mobile for patients and staff.

Gozio mobile patient experience
Gozio's Mobile Patient Experience
See the Gozio mobile patient engagement platform in action.
Gozio Drives Mobile Patient Engagement
Gozio Drives Mobile Engagement
Gozio has cracked the code for getting users to engage with healthcare via mobile.
University of Tennessee Medical Center and Gozio
UTMC Improves Patient Experience with Gozio
Award-winning CIO, Michael Saad, of University of Tennessee Medical Center shares his experience choosing and implementing the Gozio mobile engagement platform. 
WakeMed and Gozio
WakeMed's Mobile Platform Creates Better Patient Experience
WakeMed Health & Hospitals leader talks about creating "an easy button" for patients with Gozio's mobile platform.
What Role Does Mobile Play in Healthcare's Digital Strategy: Insights from CIOs
What Role Does Mobile Play in Healthcare's Digital Strategy

Download this report to get unfiltered insights on digital strategy from CIOs who completed a short survey or attended a focus group..

Achieving frictionless mobile patient engagement:  What will set your health system apart
Achieving frictionless mobile patient engagement: What will set your health system apart

Download this ebook from Modern Healthcare and Gozio and learn how to be successful with mobile patient engagement using an 80/20 approach.

Digital Health Most Wired Patient Engagement Trend Report
Digital Health Most Wired Patient Engagement Trend Report
Get the only report that highlights trends emerging from the 2022 Digital Health Most Wired Patient Engagement category.
Insights from a CIO Focus Group
5 Ways the CIO Role Is Changing

Download this short summary of a CIO focus group on how the CIO role is changing and its impact on the growth of digital health.

Healthcare Digital Strategy
Taking Your Healthcare Mobile Strategy to the Next Level

Here's what healthcare executives are saying about why mobile matters, what works, what doesn't, and how to get the most from your hospital mobile app. 

Engaging Your Community In Your Digital Strategy
Tips to Engage Your Community In Your Digital Strategy

Download this report from the 2022 SHSMD Connections annual conference for the key findings on ways to engage your community in your digital strategy.

Mapping Out the Patient Experience: How UTMC Leverages Mobile to Deliver a Complete Patient Experience
How UTMC Leverages Mobile to Deliver a Complete Patient Experience

UTMC wanted a robust mobile application to deliver the best in care services and support while reducing or eliminating friction points in the patient journey.

Gozio Health Recognized in 2022 KLAS Emerging Solutions Top 20 Report
Gozio Health Recognized in 2022 KLAS Emerging Solutions Top 20 Report

How can executives identify which solutions can really help solve their biggest problems?

Redefining the Digital Front Door for a Frictionless Healthcare Experience
Redefining the Digital Front Door for a Frictionless Healthcare Experience

Get this report that sums up 7 ways  healthcare executives are defining and delivering healthcare's digital front door. 

How Baptist Access Brings the Health Center to the Patient Before, During and After Their Visit
How Baptist Access Brings the Health Center to the Patient Before, During and After Their Visit

Baptist Health needed to empower its patients by giving them more opportunities to directly interact with the Baptist Health network.

KLAS Research Emerging Technology Spotlight Gozio Health 2021
KLAS Research Emerging Technology Spotlight Gozio Health 2021

KLAS Research interviewed Gozio Health customers to gather insights into the mobile platform and the impact it has for healthcare facilities and their patients.

UNC Health App Increases Patient Engagement Through WELL Health® and Gozio Partnership
UNC Health App Increases Patient Engagement Through WELL Health® and Gozio Partnership

A renowned health system synergizes two leading healthcare technologies to create a connected experience for patients resulting in a 443% increase in mobile app downloads.

Secrets to Achieving High Mobile Adoption for Patient Engagement
Secrets to Achieving High Adoption for Mobile Patient Engagement

Download this report to find out what nearly 275 healthcare executives think about the state of mobile experience in healthcare.

Creating the Digital Experience Health Care Consumers Crave
How Marketing Can Take the Lead in Digital Patient Experience

Get highlights from a discussion at the 2021 SHSMD Connections annual conference where healthcare marketing and strategy leaders discussed how marketing can drive successful  patient engagement efforts.

Launching the Right Mobile Strategy: 3 Critical Elements for Healthcare
Launching the Right Mobile Strategy: 3 Critical Elements for Healthcare

Download this eBook to discover what top three elements you should consider when designing the right mobile strategy for your hospital or health system.

Lost Patients ROI Calculator
Lost Patients ROI Calculator

When patients get lost, they turn to your staff, and it is costing you. About 30% to 40% of visitors ask for directions from staff. The average disruption is three minutes—more if staff walk them to their locations.

The Power of Digital Innovation
The Power of Digital Innovation

All-access mobile health platform gives WakeMed Health & Hospitals a powerful tool for creating a seamless patient experience that boosts loyalty.

Referral Leakage Calculator
Referral Leakage Calculator

One-third of patients are referred to specialists each year. Eighty-seven percent of healthcare leaders say that referral leakage, or loss of those patients outside the hospital network, is a major issue for them—costing them 10-20% of total revenue each year.

Navigating Shifts Between In-Person and Virtual Care
Navigating Shifts Between In-Person and Virtual Care

Download this AHA Executive Insights report to find out how your peers are managing patient communications and experience.

Beyond Wayfinding
Beyond Wayfinding

Gozio Health helps University Health expand mobile vaccine strategy during pandemic—and dramatically increase use rates.

AHA Executive Dialogue | Real-Time Mobile Management
AHA Executive Dialogue | Real-Time Mobile Management

Don't miss this chance to explore what's next as healthcare organizations leverage mobile platforms to support a new normal.

 

Gozio’s Digital Front Door User Experience
Gozio’s Digital Front Door User Experience
New Normal Demands Real Time Engagement
New Normal Demands Real Time Engagement

Discover the functionality that all mobile platforms must have.

Piedmont - Native Mobile Apps
Why Native Mobile Apps Are Essential to Real-Time Engagement and Operational Awareness

The urgency of communicating COVID-19 safety, education and access to care brought the reality of on demand access to real-time data into focus for many healthcare systems.

Introducing the WakeMed All Access App
Introducing the WakeMed All Access App
Piedmont - Mobile Wayfinding Platform
Piedmont Healthcare’s Proven Success with a Mobile Wayfinding Platform

Two years of improved patient engagement and access to care with PiedmontNow from Piedmont Healthcare.

AHA’s Guide to Developing a Mobile Wayfinding RFP
AHA’s Guide to Developing a Mobile Wayfinding RFP

Use the AHA's guide to developing a mobile healthcare wayfinding RFP to start your organization along the path to thinking critically about what you really need and how to get it.

Mobile Wayfinding Delivers Comprehensive Patient Experience Metrics
Discover the Power of Patient Experience Metrics in Wayfinding

Learn how Gozio’s mobile wayfinding delivers comprehensive patient experience metrics that can improve experience.

Why Wayfinding Is Now a ‘Must Have’ for Patient Engagement
Why Wayfinding Is Now a ‘Must Have’ for Patient Engagement

Read this AHA white paper now for the proof that mobile wayfinding has changed from a nice-to-have to an essential offering in a truly patient-centric approach to healthcare.

The Gozio Wayfinding Experience
The Gozio Wayfinding
Experience
Piedmont Healthcare: Enhancing the Patient Experience
Piedmont Healthcare: Enhancing the Patient Experience
The Lennar Foundation Medical Center
Adopting Mobile Wayfinding to Provide Exceptional Patient Experience

An exceptional mobile wayfinding user experience is a direct reflection of the clinical excellence patients can expect and the quality of care they will receive at your hospital.

Piedmont Healthcare
Simple Steps to Ensure a Successful Mobile Strategy

Piedmont Healthcare developed a mobile strategy that set out to capitalize on the growing reliance on smartphones for retrieving online information and directions.

Children’s Healthcare of Atlanta
Navigating Your Way to A Better Patient Experience

Children’s Healthcare of Atlanta knows that having a child in the hospital can be a scary and overwhelming experience.

4 Advantages of Mobile Navigation in Enhancing Patient Experience
4 Advantages of Mobile Navigation in Enhancing Patient Experience

With three-quarters of adults owning smartphones, it’s essential for hospitals to have a mobile strategy. Patients expect it.

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