Resources

Ninety-three percent of healthcare executives say they are ramping up digital transformation with a sense of urgency due to heightened consumer expectations and disruptive innovation.

Improving patient engagement is a top priority for today’s healthcare executives, and mobile platforms wield great potential to deliver on this objective.

Insights from a CIO Focus Group.

Healthcare executives overwhelmingly agree: a well-designed app could be a game changer for healthcare digital strategy, a Gozio survey found. Here's what healthcare executives are saying about why mobile matters, what works, what doesn't, and how to get the most from your mobile app. 

The intent of a well-developed digital strategy is to attract and engage consumers—all consumers, not just patients. How can you ensure your digital strategy meets the needs of your community—patient, visitors, employees, and more—and ensure engagement once solutions are launched to meet those needs?

UTMC wanted a robust mobile application to deliver the best in care services and support while reducing or eliminating friction points in the patient journey.

How can executives identify which solutions can really help solve their biggest problems?

Using a mobile-first approach to improve patient-provider communication.

Baptist Health needed to empower its patients by giving them more opportunities to directly interact with the Baptist Health network.

KLAS Research interviewed Gozio Health customers to gather insights into the mobile platform and the impact it has for healthcare facilities and their patients.

A renowned health system synergizes two leading healthcare technologies to create a connected experience for patients resulting in a 443% increase in mobile app downloads.

Nine out of 10 healthcare executives believe a well-designed, patient-facing mobile app would help their organization achieve its digital strategy goals, a recent Gozio survey found.

Marketing moves center stage. In this AHA Executive Insights report, marketing and strategy leaders share current challenges and define best practices for designing and implementing digital strategies.

Download this eBook to discover what top three elements you should consider when designing the right mobile strategy for your hospital or health system.

When patients get lost, they turn to your staff, and it is costing you. About 30% to 40% of visitors ask for directions from staff. The average disruption is three minutes—more if staff walk them to their locations.

All-access mobile health platform gives WakeMed Health & Hospitals a powerful tool for creating a seamless patient experience that boosts loyalty.

One-third of patients are referred to specialists each year. Eighty-seven percent of healthcare leaders say that referral leakage, or loss of those patients outside the hospital network, is a major issue for them—costing them 10-20% of total revenue each year.

Using digital engagement to improve patient communication and safety.

Gozio Health helps University Health expand mobile vaccine strategy during pandemic—and dramatically increase use rates.

Managing communications, navigation and patient flows in the pandemic era.

“Digital front door” may be a current buzzword—but these platforms are here to stay.

Discover the functionality that all mobile platforms must have.

The urgency of communicating COVID-19 safety, education and access to care brought the reality of on demand access to real-time data into focus for many healthcare systems.

Two years of improved patient engagement and access to care with PiedmontNow from Piedmont Healthcare.

Hospital-branded mobile wayfinding platforms are proven tools for improving the patient experience.

Not all wayfinding technologies are alike.

The power of patient analytics cannot be underestimated.

The role of mobile wayfinding solutions has quickly changed from a novel, nice-to-have service offered to patients to an essential component of a patient-centric approach.

A mobile platform that features indoor navigation is increasingly a top priority for hospitals.

An exceptional mobile wayfinding user experience is a direct reflection of the clinical excellence patients can expect and the quality of care they will receive at your hospital.

Developing the right digital offering presents a strong opportunity for your organization’s growth. In fact, 93% of hospital executives think mobile is the key to improving the patient experience—and therefore loyalty.

Piedmont Healthcare developed a mobile strategy that set out to capitalize on the growing reliance on smartphones for retrieving online information and directions.

An exceptional mobile wayfinding user experience is a direct reflection of the clinical excellence patients can expect and the quality of care they will receive at your hospital.

Children’s Healthcare of Atlanta knows that having a child in the hospital can be a scary and overwhelming experience.

A mobile app designed with feature-rich content creates a personalized patient experience, allowing technology to meet patient and organizational needs and make a significant impact on a hospital’s bottom line.

“In the New Health Economy, digitally enabled care is no longer a nice to have, but rather a fundamental business imperative.”

With three-quarters of adults owning smartphones, it’s essential for hospitals to have a mobile strategy. Patients expect it.