The largest healthcare provider in southeastern North Carolina brings an outdoor navigation experience indoors putting all hospital system amenities and services at visitors’ fingertips.
Wilmington, N.C., (September 24, 2019) – New Hanover Regional Medical Center (NHRMC) announced the launch of their mobile wayfinding platform developed by Atlanta-based Gozio Health. The hospital-branded mobile platform provides system-wide navigation guiding patients from their home to the correct parking location and within four feet of their appointment destination inside the hospital.
The platform also gives patients and visitors immediate access to physician directories, medical records via MyChart, Urgent Care wait times, and locations of cafes, pharmacies and the closest restrooms on their smartphones. The platform provides turn-by-turn navigation inside six New Hanover hospital and healthcare facilities. New Hanover is also including access to 58 off-site clinics.
“This tool is designed to make it easier for our patients to access care,” said John Gizdic, President and CEO. “We also want to ensure we do everything we can to make our campus welcoming for patients and families while they are here for treatment.”
“Gozio is pleased to partner with the largest healthcare provider in southeastern North Carolina and assist them with fulfilling their mission of leading their community to outstanding health,” said Joshua Titus, CEO and Founder Gozio Health. “Hospitals that prioritize a patient-centric approach to care recognize how Gozio’s customizable platform directly improves in network retention, attracts new patients, and positively impacts the healthcare system’s bottom line.”
Gozio Health hospital partners see significant rates of patient engagement from their mobile wayfinding platforms. Statistics based on adult, university and children’s hospital systems show that once the app is installed to navigate to a destination within the hospital system, over 85 percent of users return to schedule appointments, access medical records, search physician directories; access urgent care wait times and view hospital amenities.
Gozio Health transforms indoor navigation and significantly improves patient experience with an experiential wayfinding platform specifically designed for hospitals and healthcare systems. Gozio’s feature-rich, mobile platform revolutionizes patient engagement and not only puts patients and visitors on the best path to their destination, it gives the provider organization an important pathway to the patient. Gozio’s platform optimizes the patient journey beyond wayfinding with API integrations of EHR, urgent care and emergency department wait times, Save My Spot scheduling for urgent care, virtual visits, and more. In addition to numerous industry awards, the wayfinding solution from Gozio has earned the exclusive endorsement of the American Hospital Association. For more information, visit www.goziohealth.com or find Gozio Health on Twitter and LinkedIn.