New Data Shows Appointment Access Is Critical to Improving Patient Experience
This week we continue our look at some of the latest insights on patient experience coming from new...
28 December 2022
The Beryl Institute Report: Perception of Care Slipping Among Patients
The tenth release of The Beryl Institute - Ipsos PX Pulse continues to look at trends in the human...
21 December 2022
NGPX Presenters Encourage Everyone to Get Back to Basics
I was happy to be heading off to NGPX in Indian Wells last week just so I could get some warmth and...
15 December 2022
Most Wired Survey Highlights Innovation & Digital Transformation
2022 has brought some new pieces to the CHIME Digital Health Most Wired Survey 2022 according to...
12 December 2022
18 Stats on Mobile and Digital Patient Engagement
COVID-19 upped the ante for robust digital experiences in healthcare, with 60% of consumers...
8 December 2022
4 Key Takeaways from CHIME Fall Forum 22
Like many others in attendance at the CHIME Fall Forum this November, it was the first conference I...
6 December 2022
5 Tips for Successful Wayfinding in Healthcare
In a recent survey of healthcare executives, 40% said digital wayfinding is on their wish list of...
1 December 2022
Baptist Access App Connects Patients Before, During and After Visits
For years, the executive team at Baptist Health System had explored the idea of a robust and...
29 November 2022
HLTH: Collaboration, Innovation, and Exhaustion
Fall conference season is a busy time of year for healthcare. If you’re a vendor, like Gozio, you...
22 November 2022
Why Are CIOs More Focused on Efficiency Than Experience?
As mobile usage continues to outpace desktop, how can health systems capture greater value from...
7 November 2022