Learn How WakeMed Mobile Platform Creates Seamless Patient Experience
Robust Patient App Boosts Engagement and Loyalty
Read about howa mobile platform that established a digital handheld experience for patients and visitors quickly became a vital tool for WakeMed Health & Hospitals. And get detail about the keys to WakeMed’s success in mobile engagement:
“There were not a lot of well- developed mobile apps that met our expectations and needs for the patient experience. Some were not user-friendly. Others were very expensive. We needed an app with intuitive user interface that offered interactive capabilities for engagement.”
Debbie Laughery, WakeMed Vice President of Marketing & Communications
This report highlights trends emerging from the DHMW Patient Engagement (PE) category and includes insights on how and why organizations have improved their performance in this area and what the future might hold for patient empowerment/engagement via digital health.
University Health is strengthening patient retention by enhancing the digital experience. Using a mobile app that anticipates consumers’ needs and strengthens their care experience provided a strong foundation for patient engagement during the pandemic and beyond.
