Learn How WakeMed Mobile Platform Creates Seamless Patient Experience

Robust Patient App Boosts Engagement and Loyalty

Read about how a mobile platform that established a digital handheld experience for patients and visitors quickly became a vital tool for WakeMed Health & Hospitals. And get detail about the keys to WakeMed’s success in mobile engagement: 

  • A thoughtful digital strategy
  • A highly flexible mobile solution infrastructure 
  • Strong employee buy-in and utilization

“There were not a lot of well- developed mobile apps that met our expectations and needs for the patient experience. Some were not user-friendly. Others were very expensive. We needed an app with intuitive user interface that offered interactive capabilities for engagement.”

Debbie Laughery, WakeMed Vice President of Marketing & Communications

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Learn How University Health Drove Vaccine Strategy through Mobile

University Health is strengthening patient retention by enhancing the digital experience. Using a mobile app that anticipates consumers’ needs and strengthens their care experience provided a strong foundation for patient engagement during the pandemic and beyond.

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Patient Engagement Ecosystem 2023 Final

KLAS Research Patient Engagement Ecosystem Report 2023

Download the KLAS Research Patient Engagement Ecosystem Report 2023 today to get the latest insights on vendor capabilities.

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