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CASE STUDY

University Health: Beyond Wayfinding

Gozio Health Helps University Health Expand Mobile Vaccine Strategy During Pandemic—and Dramatically Increase Use Rates.

At University Health in San Antonio, a mobile app that anticipates consumers’ needs and strengthens their care experience provided a strong foundation for patient engagement during the pandemic.

It’s an approach that empowered the health system to become the go-to vaccine center in the greater Bexar County region, accelerating appointments for COVID-19 vaccinations and serving as a mobile companion for patients throughout their vaccination journey. It also positions University Health to strengthen patient retention by enhancing the digital experience.

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