7 Strategies for a Frictionless Digital Patient Journey

A Mobile-first Approach Can Improve Experience

Get this report on 7 ways  healthcare executives are defining and delivering the digital front door, including:

  • Digitally engaging consumers, patients and families in their health journeys
  • Advancing new ideas and initiatives that transform the way patients access care
  • Leveraging strategies that allow consumers and patients to interact via mobile

"We’re looking to provide patients’ access through any door, whether it’s the front door, side door or the back door, to provide equitable access to those we serve. Every care point needs to be simple for patients to access with their own technology that is also easy to manage."
Toni Donovan, Penn Medicine Lancaster General Health


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