Piedmont Healthcare, a $3.8 billon, eleven-hospital system in Georgia launched its mobile wayfinding platform in July 2017. This case study details two years of Piedmont Healthcare’s success with the implementation and continuous improvement of their extensible wayfinding platform.
“The demonstrated success of our mobile wayfinding platform helps to realize Piedmont’s mission of quality, safety and service. PiedmontNow offers patients transformational, next generation access to medical services and a unified hassle free experience.”
Katie Logan, VP Experience, Piedmont Healthcare
Baptist Health needed to empower its patients by giving them more opportunities to directly interact with the Baptist Health network. Read this case study to find out why they decided to invest in an outside, off-the-shelf solution that could quickly give the wayfinding service patients needed as well as the other key features patients desired.
This report highlights trends emerging from the DHMW Patient Engagement (PE) category and includes insights on how and why organizations have improved their performance in this area and what the future might hold for patient empowerment/engagement via digital health.
Learn why 100% of customers surveyed by KLAS would buy Gozio again. Download this report for details on the customer experience, outcomes delivered, and thoughts from a KLAS analyst.
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