When patients get lost, they turn to your staff, and it is costing you. About 30% to 40% of visitors ask for directions from staff. The average disruption is three minutes—more if staff walk them to their locations.
One study estimated staff each spend 40 hours a year giving directions. What does that cost you, and what can you do to reduce the impact? Find out in this short assessment.
Hours lost to directions/employee
Total hours directing lost patients
Patients with a smartphone
Target reduction in costs
Value of mobile engagement
See Gozio in action: