Get Piedmont’s Simple Steps to a Successful Mobile Strategy

Health System Goes Beyond Hospital Wayfinding to Improve Access

Download this case study to learn how Piedmont Healthcare developed a mobile strategy that capitalized on the growing reliance on smartphones. Their top priority was to improve patient experience with a mobile platform that enabled users to navigate and access the entire system.

You’ll learn:

  • How mobile wayfinding opened the door for improving the overall patient journey
  • How the Piedmont Now app is supporting increased online scheduling
  • How Piedmont is using analytics to constantly improve the patient experience

“The demonstrated success of our mobile wayfinding platform helps to realize Piedmont’s mission of quality, safety and service. PiedmontNow offers patients transformational, next generation access to medical services and a unified hassle free experience.”

Katie Logan, Vice President Experience, Piedmont Healthcare


More Resources

iStock-522152858

Digital Health Most Wired Patient Engagement Trend Report

This report highlights trends emerging from the DHMW Patient Engagement (PE) category and includes insights on how and why organizations have improved their performance in this area and what the future might hold for patient empowerment/engagement via digital health.

Read the full article 

watch-the-video-wakemed-test

WakeMed's Mobile Platform Creates Better Patient Experience

WakeMed Health & Hospitals leader talks about creating "an easy button" for patients with Gozio's mobile platform.

View video

 

Gozio-Health-Emerging-Technology-Spotlight-2021

KLAS Research Emerging Technology Spotlight: Gozio Health

Learn why 100% of customers surveyed by KLAS would buy Gozio again. Download this report for details on the customer experience, outcomes delivered, and thoughts from a KLAS analyst.

Read the full article here

iphone_x_3

See Gozio in action: