Patient at the Center Symposium 2025
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Presenting Sponsors
Supporting Sponsors
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Tuesday
Texas Medical Center of Innovation
What is the Patient at the Center Symposium?
The Patient at the Center Symposium is designed to bring together digital health innovators, providers, and strategic partners for a focused conversation on how healthcare systems can meaningfully improve patient experience and reduce costs through technology. The symposium will explore real-world applications of AI and patient engagement platforms with meaningful case study examples.
2025 Speakers
Ed Marx
Author, Healthcare Leader and Advisor
Roberta Schwartz
EVP & Chief Innovation Officer at Houston Methodist
Karen Gutierrez
Chief Information Officer at HCA Gulf Coast Division
Nicholas Desai, MD
Vice President/ COO/CMO/CQO
at Houston Methodist Cypress Hospital
Michelle Stansbury
Associate Chief Innovation Officer & VP IT Applications at Houston Methodist
Paige Schulz
Vice President of Patient Experience at Texas Children's Hospital
Teresa Tonthat
Vice President & Associate Chief Information Officer at Texas Children's Hospital
Ashley S. Alexander, MHSA
CEO of Kelsey Research Foundation
Angela Shippy, MD
Senior Physician Executive at Amazon Web Services
Edwina Bhaskaran
Chief Clinical Systems and Informatics Officer at Mayo Clinic
Ini Ekiko Thomas
VP of Information Technology and Innovation at Memorial Hermann Health System
Lucky Rai
VP of Digital Channel Experience at Memorial Hermann Health System
Aditya Bansod
Co-Founder and CTO at Luma Health
Christopher Kunney
Healthcare Technology Thought Leader and Strategist
Rachel Hall
Senior Managing Director at FTI Consulting
Brittany Jones
VP, Partnerships & Sales at Gozio Health
Josh Sol
Managing Director at FTI Consulting
Agenda
An afternoon of thought leadership followed by networking with other leaders in the industry.
2 PM | Opening Keynote
Ed Marx, Healthcare Technology Leader & Author
3:00 PM | Keynote
The Cross Section of AI and Patient Experience
Roberta Schwartz, Chief Innovation Officer, Houston Methodist
3:30 PM | Panel
AI and Patient Experience
Cutting through the hype and talking real use cases and emerging approaches to find value.
Moderator: Rachel Hall, Senior Managing Director at FTI Consulting
Panelist: Lucky Rai, VP of Digital Channel Experience at Memorial Hermann Health System
Panelist: Paige Schulz, Vice President of Patient Experience at Texas Children's Hospital
Panelist: Nicholas Desai, MD, Vice President/ COO/ CMO/ CQO at Houston Methodist Cypress Hospital
4:15 PM | Panel
Innovation - What's working and What's Not
A candid, provider-led panel highlighting real-world successes, challenges, and lessons learned.
Moderator: Christopher Kunney, Healthcare Technology Thought Leader and Strategist
Panelist: Michelle Stansbury, Associate Chief Innovation Officer & VP IT Applications at Houston Methodist
Panelist: Karen Gutierrez, Chief Information Officer at HCA Gulf Coast Division
Panelist: Edwina Bhaskaran, Chief Clinical Systems and Informatics Officer at Mayo Clinic
Panelist: Ini Ekkiko Thomas, VP of Information Technology and Innovation at Memorial Hermann Health System
5:00 | Reception & Activities
Continuing the conversation and collaborating with peers with small passed bites and drinks
During the networking reception, there will be an exclusive book signing with Ed Marx and an interactive fireside chat with leaders from AWS and Texas Children's Hospital, and Kelsey Research Foundation.
Exclusive Book Signing
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We’re excited to announce that Ed Marx, renowned healthcare leader and author, will be joined by Ginny Torno, Sr. Director, Innovation and IT Clincal systems at Houston Methodist, for an exclusive book signing during this event.
Attendees will have the unique opportunity to meet Ed in person, receive a signed copy of his latest book, and engage in meaningful conversations about the future of digital health and patient experience.
Live Podcast Recording
During the event, The Straight Outta Health IT Podcast, hosted by Christopher Kunney, will be conducting a live episode recording to collect insights and fresh takes from the presentations.
Steve Burriss
"We want to find innovative ways to enhance the patient experience during what is often a stressful time. This technology helps our patients and their families more easily find their way around our hospitals and clinics."
