In a new article in Fierce Healthcare, How Prisma Health unified digital health tech to boost patient engagement, slash no-shows, Rich Rogers, senior vice president and chief information officer, talks about the benefits of combining their appointment reminders from Artera with their mobile app, Prisma Go from Gozio Health.
According to the article, "Prisma Health, an 18-hospital system in South Carolina, collaborated with digital health companies Artera and Gozio Health to unify patient-facing technologies in a single app. The integration brings together Gozio Health's wayfinding and location-aware mobile engagement platform with Artera's patient communications solution. Patients can book appointments and then find helpful directions to the location, and the technology connects all patient communication in one channel."
Rich Rogers goes on to say, "Our priority is to simplify the patient and consumer experience accessing our services. The investments that we're making are really aimed at allowing patients to use smartphones to perform routine tasks and engage and interact with our health system, whether it's receiving patient results, scheduling an appointment or finding the appropriate provider for what they need. It's about trying to create efficiency, but also making it easier for our patients and consumers to navigate our complex health system."
The article highlights the financial benefits and ROI as well as the patient experience improvements. Read How Prisma Health unified digital health tech to boost patient engagement, slash no-shows now to learn more.