Gozio Health Clients Score Wins in eHealthcare Leadership Awards
WakeMed Health and Hospitals and Piedmont Health recognized for digital and mobile experience excellence
Gozio Health, an industry-leading, customizable, location-aware mobile engagement platform, today announced that two of its health system clients were recently honored in the 24th annual eHealthcare Leadership Awards. WakeMed Health and Hospitals received Platinum Awards—the highest level of recognition—for Best Digital Front Door and Best Mobile App, and Piedmont Health was honored with Distinction for Best Overall Digital Patient Experience.
The eHealthcare Leadership Awards recognize outstanding health websites and digital initiatives, highlighting the role of digital communications in achieving healthcare organizations’ business objectives. The awards program draws approximately 1,000 entries annually and exclusively recognizes the very best websites and digital communications of healthcare organizations, online health companies, pharmaceutical/medical equipment firms, agencies/suppliers and business improvement initiatives.
Gozio helps health systems mature their digital health strategies through its proven mobile engagement platform that allows providers to bring all digital elements into a single app. Powered by the Gozio platform, the WakeMed All Access and Piedmont Now apps bring together a powerful combination of digital elements including indoor and outdoor wayfinding, provider search, ED and urgent care wait times, appointment scheduling and bill pay, and access to patient portals and virtual care.
Notably, The WakeMed All Access and Piedmont Now apps’ success is demonstrated by the extent to which patients engage with them: To date, WakeMed has amassed more than 150,000 users, 1.5 million sessions and currently adds 2,500 new users each month. Piedmont has grown its user base to more than 340,000, also achieving 7 million sessions and a 78% reuse rate.
A digital strategy that includes mobile engagement is critical for creating optimal patient experience and loyalty,” said Joshua Titus, CEO and founder, Gozio Health. “We applaud these clients for recognizing the power of mobile and partnering with us to deliver what consumers increasingly expect—the ability to navigate their entire healthcare experience with minimal friction and maximum convenience.”
About Gozio Health Gozio Health partners with health systems to increase consumer engagement using a proven mobile platform and strategy. The entire healthcare journey–both in-person and digital–is improved by giving systems the flexibility to consolidate all their patient-facing digital solutions into one premium native mobile experience accessible by anyone, anywhere. Combined with Gozio’s patented indoor positioning technology, the platform empowers consumers to confidently navigate their healthcare journey and enables health systems to more effectively achieve their business goals. Gozio customers surveyed in a 2021 KLAS Research Emerging Technology Spotlight report found 100% satisfaction. For more information, watch this video or visit www.goziohealth.com.