Meet Gozio at SHSMD 2026
Meet Gozio Health at SHSMD Connections 2026 in Baltimore, Sept 27–29. Learn how marketing leaders are owning mobile to drive patient engagement, retention, and satisfaction.
Mobile Is Marketing's Missing Channel
Mobile touches nearly every part of the patient journey, yet it rarely sits inside marketing's strategy.
When marketing owns mobile, health systems get a consistent brand experience — and patients get the engagement, retention, and satisfaction that comes with it.
Visit Us at Booth 500
Swing by our 10x20 corner booth all week for a live, no-pressure demo of the mobile patient experience platform — wayfinding, scheduling, bill pay, MyChart, and more, all in one branded app.
Preconference Workshop
Healthcare's Most Overlooked Brand Channel: How Marketing Leaders Are Winning with Mobile
Your mobile app is one of the most frequent brand touchpoints a patient has with your health system outside of a clinical visit. Yet most systems still treat it as an IT project.
The marketing leaders seeing measurable results have made a different choice: they own mobile as a brand channel.In this session, a veteran healthcare CMO shares lessons from years of leading mobile patient experience initiatives at major health systems. Drawing on real-world results, they'll walk through a five-step, marketing-led playbook for building and launching a branded consumer app.
The session is interactive: expect breakout exercises designed to help you audit your own mobile strategy and build an internal pitch you can take home.
Why Patients Leave: New Data From The Harris Poll
We commissioned The Harris Poll to survey 2,010 U.S. patients on the pre-visit experience. 80% say a provider's first impression happens before the visit even starts. Marketing can own this impression with the right mobile strategy.
Steve Burriss
"We want to find innovative ways to enhance the patient experience during what is often a stressful time. This technology helps our patients and their families more easily find their way around our hospitals and clinics."
