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Referral Leakage Calculator

One-third of patients are referred to specialists each year. Eighty-seven percent of healthcare leaders say that referral leakage, or loss of those patients outside the hospital network, is a major issue for them—costing them 10-20% of total revenue each year.

Most health systems lose $200-500 million a year to their competitors. A mobile engagement strategy designed to slow referral leakage can have a big impact. Fill out this short form to find out how much impact.

This form has been pre-populated with industry averages.

You can change the numbers to reflect your organization or leave the averages to see the impact of mobile engagement on reducing referral leakage.

Total Potential Referral Revenue


Percent lost to competition


Cost of Leakage


Patients with a smartphone


Target revenue from smartphone users


Value of mobile engagement