mobile_nav_gozio
close_24px
Piedmont-New-Dashboard
PATIENT EXPERIENCE

Mobile patient engagement platform.

Gozio promotes loyalty and growth by putting your digital experience in the consumer’s hand to guide them across their journey.

As healthcare becomes more competitive, there are two things that health systems must focus on: building loyalty and sustaining growth. It isn’t easy in the face of consumers' changing expectations.

90%
of patients want to self-manage their healthcare through technology. 

50%
of patients said a bad digital experience ruins the whole provider experience.

26%
of patients said they would switch providers for high-quality digital services.

Gozio supports over 15M mobile interactions every month

How do we do it? By giving you the flexibility to choose your best-of-breed point solutions, the ability to create unique, custom experiences for patients, and integrating it all with our patented location-aware data hub to create your branded patient mobile app. So, you can solve the challenges that matter most to you and your patients.

Boost acquisition
Boost acquisition

Anyone can download your app—patient, visitors, staff—with no passwords or authentication. Gozio clients have an average of 63,000 users.

Create loyalty
Create loyalty

Deliver the digital services patients want—provider search, scheduling, wait times, portal—in a native mobile experience. Gozio clients average 740k mobile interactions a month.

Reduce leakage
Reduce leakage

Make it easy for patients to come back and schedule follow-up care in network. The majority of Gozio clients see 60-70% repeat usage of their patient engagement app.

Improve experience
Improve experience

Address the biggest concerns in your patient satisfaction surveys as they come up by adding features or adjusting the layout of features in your patient mobile app in real-time.

light_blue_experience_3
Drive better outcomes

Improve outcomes and support key initiatives like value-based care programs with personalized experiences for different patient groups like labor & delivery or oncology. 

light_blue_experience_2
Meet patients where they are

No matter where someone starts their healthcare journey–a computer, tablet, kiosk, or phone–Gozio can offer an access point to your digital experience.

The Gozio mobile patient engagement platform delivers an experience that attracts and retains users. Find out how in this video.

“The demonstrated success of our mobile platform helps to realize Piedmont’s mission of quality, safety and service. PiedmontNow offers patients transformational, next generation access to medical services and a unified hassle-free experience.”

Katie Logan
Vice President Experience
Piedmont Healthcare

READ THE CASE STUDY
Here are some of the most common questions marketing and patient experience leaders ask us about Gozio:
What solutions can be integrated into the Gozio platform?

We can pull in any third-party data stream or API that you want to include in your patient-facing mobile strategy.

Does Gozio provide blue dot, turn-by-turn, voice and text guidance?

Yes, Gozio’s patented wayfinding provides blue-dot navigation with turn-by-turn voice and text guidance. 

How accurate is your indoor wayfinding?

The average location accuracy is 1.5 meters.

Is Gozio available in different languages?

Yes, as long as the language reads left to right. The user accesses it through whichever language their phone is in.

Is there a solution for visitors who do not have smartphones?


Yes, there is a kiosk option. Kiosks can show the directions or text the directions to a phone. 

What analytics are available in Gozio?


Our analytics are detailed, location-aware and anonymous—providing opportunities to gain deep insight into patient and visitor behavior.

Have another question?
iphone_x_3

See Gozio in action:

Request a Demo