“Marketers across the country are faced with the problem of how to make the user experience for patients and families better. So, access, convenience, all in the palm of your hand is one key way to do it. And that’s where mobile wayfinding and access to apps that can help our patients find their way, do business with our system, is one of the best things we can do.”
Deb Laughery, vice president Marketing and Communications, Wake Med Health and Hospitals
In this 13 minute SHSMD podcast, Deb Laughery details how Gozio’s mobile wayfinding platform makes it easy for your patients to find their way to you. The episode also covers how WakeMed continues to expand the app to meet the growing demand for virtual visits and meet the dynamic communications and operational needs of healthcare’s new normal.