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Referral Leakage Calculator
One-third of patients are referred to specialists each year. Eighty-seven percent of healthcare leaders say that referral leakage, or loss of those patients outside the hospital network, is a major issue for them—costing them 10-20% of total revenue each year. Most...
The Power of Digital Innovation
All-access mobile health platform gives WakeMed Health & Hospitals a powerful tool for creating a seamless patient experience that boosts loyalty.
Beyond Wayfinding
Gozio Health Helps University Health Expand Mobile Vaccine Strategy During
Pandemic—and Dramatically Increase Use Rates.
Why Native Mobile Apps Are Essential to Real-Time Engagement and Operational Awareness
The urgency of communicating COVID-19 safety, education and access to care brought the reality of on demand access to real-time data into focus for many healthcare systems. As Gartner reports, “Real-time health system (RTHS) technologies provide the necessary...
Piedmont Healthcare’s Proven Success with a Mobile Wayfinding Platform
Two years of improved patient engagement and access to care with PiedmontNow Piedmont Healthcare, a $3.8 billon, eleven-hospital system in Georgia launched its mobile wayfinding platform in July 2017. This case study details two years of Piedmont Healthcare’s success...
Adopting Mobile Wayfinding to Provide Exceptional Patient Experience: A Case Study of The Lennar Foundation Medical Center
An exceptional mobile wayfinding user experience is a direct reflection of the clinical excellence patients can expect and the quality of care they will receive at your hospital. Gozio’s Adopting Mobile Wayfinding to Provide Exceptional Patient Experience: A Case...
Simple Steps to Ensure a Successful Mobile Strategy: A Case Study from Piedmont Healthcare
Piedmont Healthcare developed a mobile strategy that set out to capitalize on the growing reliance on smartphones for retrieving online information and directions. Their top priority was to improve patient experience with a mobile platform that enabled users to...Infographic: 4 Advantages of Mobile Navigation in Enhancing Patient Experience
With three-quarters of adults owning smartphones, it’s essential for hospitals to have a mobile strategy. Patients expect it. That’s #1 of the 4 ways a hospital-branded mobile app — particularly one that provides indoor/outdoor, step-by-step directions from the...
Children’s Healthcare of Atlanta: Navigating Your Way to A Better Patient Experience
Children’s Healthcare of Atlanta knows that having a child in the hospital can be a scary and overwhelming experience. To support patients and enhance a culture of patient-centered care, Children’s looked to an innovative technological solution that would integrate patient engagement efforts across the organization and enhance the experience of patient families. Gozio Health’s mobile wayfinding application has become instrumental in designing and delivering a personalized patient experience that takes patients from their home, to the right parking garage and on to their point of care inside Children’s facilities.