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Simple Steps to Ensure a Successful Mobile Strategy: A Case Study from Piedmont Healthcare
Piedmont Healthcare developed a mobile strategy that set out to capitalize on the growing reliance on smartphones for retrieving online information and directions. Their top priority was to improve patient experience with a mobile platform that enabled users to...Infographic: 4 Advantages of Mobile Navigation in Enhancing Patient Experience
With three-quarters of adults owning smartphones, it’s essential for hospitals to have a mobile strategy. Patients expect it. That’s #1 of the 4 ways a hospital-branded mobile app — particularly one that provides indoor/outdoor, step-by-step directions from the...
Children’s Healthcare of Atlanta: Navigating Your Way to A Better Patient Experience
Children’s Healthcare of Atlanta knows that having a child in the hospital can be a scary and overwhelming experience. To support patients and enhance a culture of patient-centered care, Children’s looked to an innovative technological solution that would integrate patient engagement efforts across the organization and enhance the experience of patient families. Gozio Health’s mobile wayfinding application has become instrumental in designing and delivering a personalized patient experience that takes patients from their home, to the right parking garage and on to their point of care inside Children’s facilities.