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Children’s Healthcare of Atlanta: Navigating Your Way to A Better Patient Experience

Children’s Healthcare of Atlanta: Navigating Your Way to A Better Patient Experience

Children’s Healthcare of Atlanta knows that having a child in the hospital can be a scary and overwhelming experience. To support patients and enhance a culture of patient-centered care, Children’s looked to an innovative technological solution that would integrate patient engagement efforts across the organization and enhance the experience of patient families. Gozio Health’s mobile wayfinding application has become instrumental in designing and delivering a personalized patient experience that takes patients from their home, to the right parking garage and on to their point of care inside Children’s facilities.

6 Ways Children’s Hospitals Are Using Mobile Apps

6 Ways Children’s Hospitals Are Using Mobile Apps

“I call it the driveway to driveway experience,” says Gina Dobrasz, clinical operations consultant at CHOA. “If a family is at their grandmother’s house, the app can find the closest urgent care and tell them how to get there.” The app also provides estimated wait...

The Evolution of Wayfinding

We’re a long way from a completely tech-driven wayfinding… Feb. 6, 2014, Healthcare Design In less than three years, the technological age of mobile wayfinding is here. Entering an unfamiliar environment under stress, visitors face navigating and often times sprawling...
Gozio receives AHA endorsement for mobile wayfinding

Gozio receives AHA endorsement for mobile wayfinding

The Wayfinding Solution from Gozio has earned the exclusive endorsement of the American Hospital Association. The Wayfinding Solution from Gozio has earned the exclusive endorsement of the American Hospital Association. Gozio’s wayfinding solution has earned the...
An Extraordinary Patient Experience

An Extraordinary Patient Experience

An Advance Look at UHealth Coral Gables in The Lennar Foundation Medical Center In many ways, UHealth Coral Gables in The Lennar Foundation Medical Center is a model for patient care in the future. Along with the latest diagnostic and treatment technology, the new...
The value of patient experience

The value of patient experience

Hospitals with better patient-reported experience perform better financially. Deloitte research shows good patient experience is associated with higher hospital profitability. This association is strongest for aspects of patient experience most closely associated with...