How important is a mobile patient engagement platform in healthcare? That's part of what this new study sought to find out. This infographic highlights the key findings, including:
- Most healthcare executives believe a well-designed mobile app can help them reach goals and address challenges like over-burdened staff
- Many health system said they have a mobile presence, but the survey shows for most that is a gated patient portal
- Only one in five health systems has a truly robust, customizable mobile platform to engage patients
- A good digital experience is important to patients and the will switch providers to get what they want
- A poor experience is one of the reasons that most mobile apps have low adoption and engagement
- A successful mobile platform brings together all of a health system's patient facing digital tools into a truly mobile native premium experience designed with users in mind.